Shipping Policy

Shipping Policy

We currently ship orders within Australia. All prices are in AUD.

Processing Time

Most orders are packed and dispatched within 1-3 business days. During busy periods, new product launches, or public holidays, dispatch may take a little longer.

Standard Shipping

  • Orders under $69: $8.95 flat rate Standard Shipping.
  • Orders $69 and over: Free Standard Shipping.

Express Shipping

Express Shipping is available at checkout for a flat rate of $14.95 within Australia. Express Shipping is a paid upgrade and is not included in the free standard shipping offer.

Delivery Time

Standard and Express delivery timeframes depend on the delivery location and carrier network. Remote and regional areas may take longer. Once your order has been dispatched, you will receive tracking details by email.

Discounts and Shipping

Discount codes apply to eligible products only and do not discount shipping fees unless specifically stated. Free Standard Shipping applies when the eligible product subtotal meets the free shipping threshold.

Lost or Delayed Parcels

If your tracking has not updated for several business days, please contact us and we will help you check with the carrier.

Australian Consumer Law

This policy does not limit your rights under the Australian Consumer Law.

Need Help?

If you have questions about shipping before placing an order, contact us at contact@wooliquecrafts.com.au or visit our FAQ page.