1. Is shipping free for all orders?
Yes, we offer free shipping on all orders—no minimum purchase required.
2. How long will it take for my order to arrive?
Orders are typically delivered within 7 to 14 business days. Please note that shipping times may vary slightly depending on your location and customs clearance.
3. Where is your warehouse located?
All orders are dispatched from our warehouse at:
Building 12, WanYang ZhongChuangCheng, Hemudu Town, Yuyao, NINGBO, ZHEJIANG, CHINA.
4. Do you offer order tracking?
Yes! Once your order is shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
5. What is your return and exchange policy?
We offer a 14-day return or exchange window from the date of delivery. Items must be unused and in their original packaging. To initiate a return, please contact our customer service team.
6. Can I change or cancel my order after it's placed?
If your order hasn’t been shipped yet, we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible after placing the order.
