Free AU Standard Shipping is available on eligible orders over $69. Orders under $69 ship for a flat rate of $8.95.

Yes. Express Shipping is available at checkout for a flat rate of $14.95 within Australia. It is a paid upgrade and is not included in the free standard shipping offer.

Most orders are packed and dispatched within 1-3 business days. During busy periods, new product launches, or public holidays, dispatch may take a little longer.

Once your order has been dispatched, tracking details will be sent by email where tracking is available.

We offer 14-day returns for eligible items from the date of delivery.

Items must be unused, complete and in their original packaging. DIY kits must be unused and complete with all included materials, tools, packaging and instructions.

Customers pay return shipping for change-of-mind returns. Faulty items are handled in line with Australian Consumer Law.

Faulty items are covered under Australian Consumer Law. Please contact us with your order number and clear photos so we can assess the item and provide the appropriate remedy.

Many Woolique crochet kits are beginner friendly, while others are better for intermediate makers. Please check the skill level on each product page.

Many of our crochet kits include video tutorials. If a kit includes video tutorials, this will be stated on the product page.

Kit contents vary by product. Please check the What's Included section on the product page before ordering.

No. Unless clearly stated on the product page, yarn storage bags include the storage bag only. Yarn, crochet hooks, knitting needles and accessories shown in images are for display purposes only.

You can organise yarn skeins, crochet hooks, knitting needles, stitch markers, small tools and unfinished projects.

Please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

Email contact@wooliquecrafts.com.au or visit our Contact Us page.