We offer free shipping on all orders. No minimum purchase required.
All orders are delivered within 7โ14 business days, depending on the destination.
Orders are processed and dispatched within 1โ2 business days (excluding weekends and public holidays).
Once your order is shipped, youโll receive a confirmation email with a tracking number and tracking link.
GST is included in the total price for all Australian customers.
All orders are shipped from our warehouse in China:
If you have any questions or special delivery requests, feel free to reach out:
We want you to love everything you order from WOOLIQUE. If something isnโt quite right, hereโs how we can assist you:
Note: Used or incomplete DIY kits are not eligible for change-of-mind returns.
Due to their handmade and customised nature, we do not accept returns on DIY kits or custom-made items unless the item is damaged or faulty upon delivery.
Email us anytime at contact@wooliquecrafts.com.au โ weโre happy to assist.
WOOLIQUE reserves the right to update this policy at any time. Please refer to this page for the latest version.