Description
x- Beginner-Friendly: This flower bouquet kit is designed specifically for beginners, with detailed step-by-step instructions to help you get started easily.
- Complete Kit: The kit includes all necessary materials for making a Tulip bouquet including：crochet hook, wires and flower stamens, markers and yarn needle
- Video Tutorials: We provide step by step video tutorials that guide you through the bouquet-making process, making each step clear and easy to follow.
- Perfect for Home Decor or Gifts: The finished bouquet makes a beautiful decoration for your home or a thoughtful gift for friends and loved ones.
- Durable Yarn Flowers: The kit also includes yarn for crocheting flowers, which are more durable and long-lasting than fresh flowers, providing a lasting keepsake.
Shipping Policy
xShipping Policy
We offer free standard shipping on all orders. No minimum purchase is required.
Shipping Origin & Fulfillment Priority
Orders are shipped from two fulfillment locations based on stock availability. We always prioritize shipping from our Australian warehouse whenever stock is available.
Shipping Methods & Delivery Times
Australia Warehouse (Priority Fulfillment)
- Shipping Address: 18 Rhode Island Cl, Point Cook VIC 3030, Australia
- Standard Shipping: Free | Estimated delivery: 3–6 business days
- Express Shipping: AU$5 | Estimated delivery: 2–4 business days
China Warehouse (Backup Fulfillment)
- Shipping Address: Building 12, WanYang ZhongChuangCheng, Hemudu Town, Yuyao, Ningbo, Zhejiang, China
- Standard Shipping: Free | Estimated delivery: 18–20 business days
- Express Shipping: AU$15 | Estimated delivery: 10–12 business days
Handling Time
Orders are processed and dispatched within 1–2 business days, excluding weekends and public holidays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and tracking link.
GST
GST is included in the total price for all Australian customers, where applicable.
Contact Us
If you have any questions or special delivery requests, please contact us:
- Email: contact@wooliquecrafts.com.au
- Phone: 0450 982 556
- ABN: 75 688 300 049
Return Policy
x🔄 Returns & Refunds Policy
We want you to love everything you order from WOOLIQUE. If something isn’t quite right, here’s how we can assist you:
✅ Change of Mind Returns
- Return accepted within 14 days of delivery
- Items must be unused and in original packaging
- Return shipping is the customer’s responsibility
- Refunds exclude original shipping fees
Note: Used or incomplete DIY kits are not eligible for change-of-mind returns.
🧵 DIY Kits & Custom Products
Due to their handmade and customised nature, we do not accept returns on DIY kits or custom-made items unless the item is damaged or faulty upon delivery.
🚚 Faulty or Damaged Items
- Contact us at contact@wooliquecrafts.com.au within 5 business days
- Include your order number and clear photos of the issue
- We will issue a refund or replacement in line with Australian Consumer Law
💬 Need Help?
Email us anytime at contact@wooliquecrafts.com.au – we’re happy to assist.
WOOLIQUE reserves the right to update this policy at any time. Please refer to this page for the latest version.
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