We offer free standard shipping on all orders. No minimum purchase is required.
Orders are shipped from two fulfillment locations based on stock availability. We always prioritize shipping from our Australian warehouse whenever stock is available.
Australia Warehouse (Priority Fulfillment)
China Warehouse (Backup Fulfillment)
Orders are processed and dispatched within 1–2 business days, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with a tracking number and tracking link.
GST is included in the total price for all Australian customers, where applicable.
If you have any questions or special delivery requests, please contact us:
We want you to love everything you order from WOOLIQUE. If something isn’t quite right, here’s how we can assist you:
Note: Used or incomplete DIY kits are not eligible for change-of-mind returns.
Due to their handmade and customised nature, we do not accept returns on DIY kits or custom-made items unless the item is damaged or faulty upon delivery.
Email us anytime at contact@wooliquecrafts.com.au – we’re happy to assist.
WOOLIQUE reserves the right to update this policy at any time. Please refer to this page for the latest version.